Believe you've found us on Groupon?
We have received a number of calls lately regarding a deal posted on Groupon for a company called Mountain Air Duct Services. That company and ours have no affiliation what-so-ever. We have found that this company is actually based out of the Washington D.C. area and has a number of "other office locations" throughout the country. Unfortunately, this company whose name is very similar to ours has quite the poor reputation and their advertisement in the Twin Cities is only causing people to confuse them with us and therefore damage our reputation as well. We have checked with the state and there is no company licensed to do business under that name in Minnesota. Its possible that they sub-contract out the work to another local company. If you have seen this Groupon offer, please know that it is not us.
About the deal: The deal is for $39.00. Groupon takes at least half of that. Then if this company is subbing out the work to someone else, they're sending someone to your home for about $10.00. The reviews below will show you that there will always be up-charges (most of them un-necessary). If you have already purchased the Groupon deal, we will gladly give you $39 off or our services.
Below are the complaint reports from the BBB and the review pages from Yelp and Yellow Pages on Mountain Air Duct Services. You can find the links to our BBB profile and our Angie's List reviews here on our home page.
Yellow Pages Reviews for Mountain Air Duct Services (Different name, same business address)
New Expanded Summer Hours
As an on-location service business, our hours are often somewhat random. We have however, typically held office hours between 8:00am and 5:00pm Monday through Friday. We are happy to announce that we will be expanding our hours to hopefully make things more convenient for you. Please understand that we are a smaller, family owned business and that the individual in charge of answering the phone will frequently be on-location assisting another customer. If you get our voicemail, please leave a message and we will get back to you as soon as we can. I promise, the quality of our service more than makes up for a short wait on a return call.
Our summer hours will be as follows:
Monday and Thursday: 7:00am - 8:00pm
Tuesday, Wednesday and Friday: 7:00am - 5:00pm
Saturday: 8:00am - 12:00pm
Why should you choose Mountain Duct Cleaning as your Indoor Air Quality specialists?
Mountain Duct Cleaning is a family owned and operated business, and because of that we know how important it is for you to know that you’ve gotten your money’s worth. We are committed to providing the most comprehensive and satisfactory services to our customers. We have been cleaning air duct systems and dryer vents since 1998. Our technicians have been nationally certified by the National Air Duct Cleaner's Association and are specialists in this trade.
When we say "Healthy Indoor Air is our Specialty" we really mean it. This is all we do. Many of our competitors offer Air Duct Cleaning as a secondary service to go along with their Carpet Cleaning or Furnace Maintenance services. Making the air inside your home or business cleaner and healthier to breathe is our only focus. For that reason we feel confidant that we can provide you with the highest quality Indoor Air Quality services in the Minneapolis St. Paul Twin Cities, MN area.